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Aapcohi is the Associated Aluminum Products Company, LC
Best of Home Advisor-2019

AAPCO Job Completion Survey

  • Reviewed By: Portia S
  • Location: Fredericksburg, VA 22408
  • Was our Sales Representative courteous?
  • Was our Sales Representative knowledgeable?
  • Was the quality of the product what you expected?
  • Was the installation crew courteous and neat?
  • Was the workmanship up to your standards?
  • Was our Production Team up to your standards?
  • How was the communication from the Production Team to you?
  • How likely are you to recommend AAPCO to your friends? (Ask about our Referral Program)
  • Are you planning any other projects in the near future No
  • Comment: I was disappointed in some aspects of the installation of our windows pertaining to cleanliness/ neat. The first day the installers came out, plastic shavings from them cutting out the old windows was throughout my home inside /out. We had communication breakdown from installer to AAPCO when installer did not come and we were waiting- no calls. I called production to inquire about the whereabouts of the installer on day #2. We did get a call the following day to inform us of the ETA of the installer from the production team. It was disappointed with the amount of cleaning I had to do in various rooms of my home -inside & out. The second visit was cut short due to installer having vehicle troubles - I again was doing cleaning but he (installer) asked for broom/ vacuum to address some areas upstairs. I was also disappointed that my scrub in the front of my home were destroyed by workers gaining access to install / cut the old windows out (on one side of home - the other side brushes were not affected. I noted 2 areas where my shrubs were cut for installers to gain access.The overal job was completed Monday 8th- installer had about 4 additional men assisting with wrapping the windows which came out nicely from what I can see on ground level. The gentleman again asked for vacuum to address plastic shavings. I noticed on Tuesday a bedroom where window were installed Monday the carpet loop was pulled out / snagged. We are waiting for replacement tempered glass for upper window in living room, was told someone would come to install once glass comes from the factory. Our roof installation we had from your company was great, the overall window Installation was a bit disappointing.
  • Overall Rating