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Aapcohi is the Associated Aluminum Products Company, LC
Best of Home Advisor-2019

AAPCO Job Completion Survey

  • Reviewed By: Michael M
  • Location: Newport News, VA 23601
  • Was our Sales Representative courteous?
  • Was our Sales Representative knowledgeable?
  • Was the quality of the product what you expected?
  • Was the installation crew courteous and neat?
  • Was the workmanship up to your standards?
  • Was our Production Team up to your standards?
  • How was the communication from the Production Team to you?
  • How likely are you to recommend AAPCO to your friends? (Ask about our Referral Program)
  • Are you planning any other projects in the near future
  • Comment: I would have given 5 stars all around but I cannot in good faith do so. After the installation of our new shower, we noticed sealant around on of the corner soap/shampoo holders has begun to peel off and already turn yellow. I have called AAPCO twice in an attempt to get this situation resolved. The first time a supervisor called me back and said he would have the installation tech call me to get the problem resolved. The installation tech never called. I called again and was told someone would contact me within 10-15 minutes. No one ever called. I'm going to call one more time, in a good faith effort, to get this problem resolved. If it fails the 3rd time, I'm going to the Better Business Bureau and see what happens from there. As far as communications from the Production team, there was no communication. I had to call our Sales Rep twice to get a status on production and a guesstimate on the installation date.
  • Overall Rating