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Review Ratings for AAPCO LC
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Bath Planet of Richmond of Richmond, VA | Customer Feedback from GuildQuality Surveys
Aapcohi is the Associated Aluminum Products Company, LC
Best of Home Advisor-2018

AAPCO Job Completion Survey

Reviewed By: Chris W
Location: Chesterfield, VA 23235

Job Type: (Doors, Window, Roof, Bath, Sunroom, Sidng, Trim, Vinyl rails, Eshield, Solar, Insulation) Bath
Was our Sales Representative knowledgeable? 3 Stars3
Was the quality of the product what you expected? 5 Stars5
Was the workmanship satisfactory? 4 Stars4
How was our overall communication? 3 Stars3
How likely are you to recommend our company to your friends? 3 Stars3
Would you recommend our company for future products? (Y/N)
Which of these products would you consider in the near future? (Doors, Window, Roof, Bath, Sun room, Siding, Trim, Vinyl Rails, Insulation, Eshield, Solar)
Comment Sales Rep was decent, but didn't present all options on doors, shelving, and bench styles.
Some of these choices were brought up later in the planning process after the original contract was signed which required an addendum. Addendum didn't get completed which caused a delay in the build since wrong parts were sent for install and there was no addendum to compare to the original contract.

Designs were made that couldn't be upheld once the work got started, so compromises had to be made. Product was initially installed with some damage, chips to the glass doors, scratches on the frame, which required my pointing out to have replaced rather than being proactive and catching it before install. This also caused some delay.

Overall install timeline was great, and would have met schedule if not for previously mentioned setbacks.
Overall Rating 3.5 Stars

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